Terms and conditions

Terms and conditions

1.1. Contractual partners

Oldera SRLS works as a Home & Living Shop (“Web Shop”) on Oldera.it by which customers ( customers or “you”) can buy products through Oldera.it. Products are bought by Oldera from other distributors.

1.4. Changes to the general terms of trade

Oldera riserve the right to modify in every moment terms and conditions presuming that changes are not unreasonable or disadvantageous for customers. Customer will be informed about possible changes through email at least 4 weeks before they are effective. Changes are approved unless customer hasn’t raised objection through email at [email protected] within 4 weeks from the notification. Customer will be informed when terms and conditions change is needed, especially expiry date and possibility of objection . If customer complains, Oldera riserve the right to delete customer’s account since new terms and conditions are effectives. Customer will be informed through email.

1.2. Customer, Entrepreneur

The customer is such insofar as the purpose of the products and services ordered is not predominantly attributable to his or her own commercial activity. On the contrary, the entrepreneur is any individual, legal person or company with legal capacity, which carries out its commercial activity in the final stages of the contract.

1.5. Download the terms and conditions

The terms and conditions can be printed, examined and kept in their current version at any time via "Terms and Conditions" link on the homepage.

1.3 Validity of the general terms of trade

These trade terms and conditions are effective for every agreement between Oldera and customers regarding product sellings occured through web shop, while order is effective. If customer trade general conditions are not in agreement with present regulations, they are not applied, unless their validity is not approved from us in written form. Following trade conditions are effective even when we deliver our products, still being capable of contrasting customer conditions or trade terms.

1.6. Deadline information

Working days indicated as deadlines refer to all days of the week except Saturdays, Sundays and public holidays in Italy.

2. Registration

2.1. Registration

You need to create an account and specify your personal data for ordering from our website. You can find further informations about Oldera mode to manage personal data In our privacy notice.


2.2. Correctness and use of data

The user is required to enter their personal data for registration in a complete and correct manner, and also declares to confidentially manage their access data and not to provide them to third parties. Registration is immediately confirmed as soon as it is sent.

3. Supply and Availability

3.1. Product images

Items offered by Oldera are shown on our website. If are there any differences between photos and real features, they are no flaws. For example: colour small differences can be due to the light.

3.2. Availability

Order approval depends on item availability because many of products on our website are unique pieces., so their availabilty is not guaranteed . If Oldera can’t accept an order as a result of distributor’s incapability to confirm availabilty, customer will be promptly informed. If customer (private or entrepreneur) intends to buy more items, it should send an early email to [email protected] to guarantee availability.

4. Finalization of the contract

4.1. Contractual partners

Contractual partner is Nuova Oldera SRLS,Via Cesare Battisti 5280, 74121 Taranto

4.2. Order

The display of products in the online store does not represent a legally binding offer, but a non-binding catalog. By clicking on "Buy" the customer places an order for the products contained in the cart. You will receive confirmation immediately after the order has been sent and does not represent any contractual acceptance. The sole purpose is to provide the customer with an overview of the order. In your account you can check the information and data of your order.

4.3. Order acceptance

Oldera accepts rodersi by sending a notice to customer within 5 days. Every payment made by customer is valid only once an order acceptance notice is received.

5.Right of withdrawal in case of unavailability

If item is unavailable from the supplier for reasons not chargeable to Oldera, we will promptly inform customers so that they will withdraw from the agreement. In that case, Oldera will refund customers for every payment.

6. Price

6.1. Price details

For orders placed on Oldera.it the price at the time of the order is in Euros. The prices specified are final and include the additional value tax and other components of the price, while shipping costs and local taxes are excluded.

6.2. Vouchers, customer credit balances, offers

Only one type of discount can be applied to a single order placed on the site. Vouchers can only be used once per order and cannot be combined with the customer's credit balance. "Sale" offers and promotions are excluded from percentage vouchers, unless otherwise expressly indicated.


4.1. Contractual partners

The payment methods for the purchase indicated in the online ordering process are available on oldera.it. Currently they include PayPal (paypal.de) and credit card (Visa, Mastercard, American Express).

7.2. Payments by credit card

Credit card details are put by customers in our system for a safe payment.Encoded data are sent directly from SSL system to banks. When security test is made, billed sum is automatically and promptly charged. Credit notes are credited on customer’ s credit card. Once transaction is accomplished, Oldera processes orders within negotiated delivery time

7.3. Payments with PayPal

For payments with Paypal, customers will be addressed on Paypal payment page. Customer’s data account needs to be specified on that page and payment to Oldera SRLS must be confirmed. Payment is immediately arranged. Credit notes are credited on customer’s Paypal

8. Retention of title

Shipped item is still owned by Oldera or the supplier until customer completes the payment.

9. Delivery, shipping and costs

9.1. Delivery and shipping

Shipping is determined by item type and size- through postal service or carrier- in Italy, Australia, Belgium, Denmark, France, Ireland, Germany, Canada, Holland, Austria,Switzerland, Spain, United Kingdom and Usa. If customer is a private citizen, Oldera takes responsibilities for risks concerning delivery and shipping.

9.4. Delivery time

The delivery times specified on the site are calculated starting from the delivery of the order (finalization of the contract) and from the moment in which Oldera receives the payment in the case of a purchase by advance payment.

The product is delivered on time respecting the delivery scheduled by our supplier as part of the corresponding agreement with the supplier.

9.2. Partial deliveries

Oldera SRLS riserve the right to carry out partial deliveries.

9.5. Right of withdrawal for a delivery error

Oldera immediately informs the customer in the event of any type of impediment concerning the shipment which makes it impossible to respect the agreed terms. The customer has the right to withdraw from the contract if the delay exceeds four weeks. This does not affect the customer's statutory right of withdrawal (Section 10). Oldera also has the right to break the contract if the delay exceeds four weeks. In case of withdrawal by the customer and/or Oldera, the customer will be reimbursed for any payment already made

9.3. Delivery and shipping costs

The products are shipped at the price indicated on the product sheet. These prices depend on the number of orders to the various suppliers, on the address, size and weight of the product. Import taxes and customs and administrative costs on items shipped outside the European Union are not included in the shipping and delivery costs, and must be paid before the latter is carried out.

All islands, including Hawaii and the state of Alaska in the United States, are excluded from our standard shipping costs shown online.

Before ordering an item towards those areas write an email to [email protected] to ask about shipping prices. Before placing an order to these areas write an email to [email protected] to find out what the shipping cost is. Moreover, the list is incomplete and we could ask for additional costs for shipping towards remote places.

10. Warranty and Liability

12.1 Returns

After receiving the item, the customer has 14 days to return it with the return costs at his expense. In the event of a non-compliant or damaged item, the seller (Oldera) will provide a return shipping label.

12.2 Insurance

Oldera automatically applies 100% insurance on shipments. This fee is included in the shipping costs.

11. Promotional coupons

11.1. Offer and validity of promotional vouchers

Oldera offers promotional vouchers (non-purchasable vouchers, distributed as part of advertising campaigns, with limited validity). Discount coupons are only valid for the specified period and can only be used as part of an order. Individual products may be excluded from the voucher promotion.

11.4. Transfer of promotional vouchers to third parties and their combination

Promotional vouchers cannot be transferred to third parties and cannot be combined.

11.2. Value of assets and residual balance

The value of the product must at least equal that of the voucher. By law, Oldera does not refund any remaining balance.

11.5. Balance of residual credit

If the credit of a voucher is not sufficient for the order, it is possible to balance the difference using our available payment methods.

11.3. Use of promotional vouchers

Promotional vouchers can only be used before the conclusion of an order. Subsequent compensation is not possible. The balance of the voucher is not refunded in cash or in the form of interest.

11.6. Refund of promotional vouchers

As the vouchers are distributed as part of advertising and promotional campaigns, their value is non-refundable even when all or part of the product is returned to Oldera.

12. Data protection

La dichiarazione di tutela della privacy di Oldera è exhibited here .

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